Digital Commerce & Customer Experience

Content & Experience

Delivering on the promise of digital engagement

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We build customer connections through digital evolution

Digital commerce content and experience services

the challenge

Today’s customers expect rich and efficient experiences that value their time & resources

In the digital age, businesses must be able to deliver exceptional experiences that meet customer expectations and provide value. From easy access to the specific content they need and convenient payment options and personalized customer service, businesses must deliver experiences that are rich, efficient and satisfying. This requires content, technology and services that are tailored to the customer, allowing deeper connections and experiences that exceed expectations.

Digital Commerce Experience Transformation

What we do

Enhance Your Brand with Digital Content & Experience

Your brand is a culmination of all of your customers’ experiences across the physical and digital spectrum. At Apexon, we innovate a bridge between design principles and behavioral insights to create meaningful interactions that enhance user engagement and brand recall.

Apexon humanizes your commerce experience by transforming the touchpoints that deliver customer engagement. Technological advancements are leveraged against business needs to roll out a customer journey that aligns with their needs and natural preferences.

We close content gaps, improve cost efficiency, and reinvent the front-facing products to ultimately deliver a competitive advantage for all your endeavors.

Our Offerings

END-TO-END digital commerce services

Our Digital Commerce Content & Experience services include:

PLATFORM SELECTION

Platform selection based on your business model
Social media integrations that allow operation across multiple platforms
Modern payment processing options and integrations that reduce costs
Tailoring the platform to ensure your users can quickly and easily manage products, offerings, and business logic

IMPLEMENTATION

Experimentation and testing without expensive IT teams
Lower OpEx, higher margins
Growth of recurring revenue models
Expansion into new markets
Leverage of customer data to generate new revenues
Optimized omni-channel experiences tailored to the individual customer

eCommerce SEO and conversion rate optimization

SEO & CONVERSION RATE OPTIMIZATION

Optimized site structure and content strategy
Use of in-depth experience analytics to provide key business insights, optimize content and engagement and increase conversion rates
SEO best practices to ensure consistent site traffic
Analyze competition to ensure you’re at the top of your category

THE OUTCOMES WE DELIVER

Business Success with our Content & Experience Services

Apexon’s Digital Commerce Content and Experience services deliver significant business advantages:

ENHANCED CUSTOMER ENGAGEMENT

Intuitive and engaging interactions that differentiate your business and brand
Increased conversion rates and improved customer retention
Comprehensive web, digital asset, and commerce management
Personalization via user customization and recommendations
Connected strategies for synergistic improvements
Data-driven strategies for improvement

REDUCED SUPPORT COSTS

Enhanced self-service capabilities for users
Proven support methodology and global delivery model
Flexible and skilled on-demand resources
Seamless collaboration with vendor product and support teams

FASTER LAUNCH WTH LESS RISK

Experienced platform implementation
Frictionless and engaging online commerce solutions
Complimentary warranty

Our methodology

Reveal
how we do it

Key Partnerships

Apexon is one of the fastest-growing partners in the Salesforce ecosystem. Its solutions help organizations create amazing end-to-end experiences with a single, integrated platform for Marketing, Sales, Service, Commerce and Operations.

LEARN MORE

In some cases, B2C merchants need access to B2B capabilities. So, in addition to our expertise with the leading B2C commerce platforms, Apexon is also has extensive expertise with Optimizely (Episerver) B2B Commerce Cloud. Optimizely is purpose-built for the specific demands of B2B commerce.

Apexon is a leading Adobe Magento Commerce partner. We offer Magento solutions including a fully hosted and managed service model, created with merchandisers and marketers in mind. The Magento platform is flexible, easy to manage and use, and loaded with all the advanced features and functionality you need to sell more online.

Apexon has over 15 Years of Oracle Commerce experience. We recently extended our capabilities to Oracle’s newest eCommerce platform solution, Oracle Commerce Cloud, making us a preferred partner.

Why Apexon

Apexon has proven success helping businesses optimize their digital commerce experiences in both B2B and B2C environments.

We design, deliver and fine-tune effective customer experiences from strategy and customer journey mapping through experience design, engineering and optimization.

Expertise with the leading B2B and B2C commerce platforms including Salesforce Commerce Cloud, Optimizely Episerver, Oracle Cloud Commerce and Magento Commerce

Extensive experience in eCommerce and platform development

Ability to provide unified interfaces to make commerce initiatives faster, easier and more impactful

Expertise to identify the most effective way to integrate content into your store

Expert global resources deployed to support clients faster and more efficiently

Proven support
methodology

100% successful
customer delivery

6,000+ digital experts

Optimized support costs

Complimentary warranty

customer testimonials

“Apexon has been our partner on our eCommerce site since 2017. From the beginning, the Apexon team has provided the development expertise to guide us through site improvements and worked tirelessly to execute on each task flawlessly. They have taken complete ownership of every project . . .and have been able to clearly communicate with and lead multiple stakeholders. Their “can-do” attitude is unparalleled.”

Carol Kim Vice President of Ecommerce, Aerin