Services

Digital Commerce & Customer Experience

Seamless experiences  across the shopper journey

DIGITAL COMMERCE & CX SOLUTIONS

Digital commerce & CX solutions for enterprises of tomorrow 

Today, businesses are buying and selling in new and innovative ways. They seek to engage consumers, drive revenue and profitability and build brands across channels, using compelling, human-centric experiences. At the same time, they are also recalibrating their approach to meet changing buyer needs and market uncertainties. 

Apexon has the tools & expertise to transform the commerce experience 

Apexon has the tools & expertise to transform the commerce experience 

Apexon helps businesses reimagine their buying and selling experiences across the customer lifecycle with an interplay of digital strategies across multiple channels. Our offerings balance the complexity of each business’s commerce/CX ecosystem with the simplicity of an agile business model. In addition, we bring unique customer insights and proven technology accelerators to help clients move their digital initiatives forward more quickly and with less risk.  

Technology Consulting 

Lay the right foundation for digital commerce success 

Apexon’s Technology Consulting services help customers find new pathways to growth through a systematic approach to designing, launching, and scaling their ecommerce solutions. Our approach drives business growth, reduces operational costs, and maximizes return on eCommerce and CX investments. Apexon also collaborates with customers and partners to create an experience map.  

B2C Commerce

Build a deeper brand relationship with your core audience

Apexon creates customer experience solutions that allow businesses to reach, connect and convert their audiences into customers. With a set of tools structured towards measurable metrics and impact, our technology solutions enhance customer engagement while also providing for exponential expansion.

B2B Commerce

Simplify the complexity of the B2B buying process

Apexon’s B2B commerce platform and services help B2B businesses increase online revenue growth and optimize their overall operations. We optimize daily B2B functions, empower sales teams, enable more digital channels, and boost conversion rates with our digital design and development capabilities. The Apexon B2B solutions leverage best-of-breed commerce platforms such as Salesforce, Optimizely, Magento, Oracle CX, and more. We make these solutions easy to use, and tailor them to each business’s unique needs.

Mobile Commerce

Make mobile a higher-impact part of your overall commerce strategy

Apexon develops and implements mobile apps, unpacking continuous collaborations and innovative extensions. Hardware and software are brought together to enable convenient and engaging user experiences, robust security protocols and reduced operational costs. We take a business-first approach that factors in each business’s unique requirements.

Content & Experience

Delivering on the promise of digital engagement

Apexon combines deep eCommerce knowledge with extensive platform experience to help clients reimagine how content can be integrated with their commerce stores to enhance engagement and increase conversions. We unify interfaces to minimize friction, and streamline cross-channel initiatives to keep customers coming back.

Our expertise includes:

  • Platform Selection
  • Implementation
  • SEO & Conversion Rate Optimization

Managed Services

Realize an always-on system of growth

Apexon specializes in round-the-clock multi-geo maintenance and support services. Our cross-functional teams are trained in a process-oriented approach in diverse support-related skills to provide highly reliable and superior services, proactive monitoring and management of IT infrastructure, and intelligent reporting.

Our expertise includes:

  • Headless Content and CX
  • Omni Channel Implementation
  • Site Audit and Optimization
  • SEO Audit and Implementation
  • UX for eCommerce
  • eCommerce Testing & QA